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    Selling online

    Shopify or a custom store: when each one wins

    A hosted platform is the fastest way to start selling. A custom store wins when the way you sell does not fit a template. How to tell which one you need.

    RAKOTOMANGA Mamy Henintsoa AnthonyFounder & CEO2 min read
    An online store with three products, a cart and an order confirmation
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    If you sell standard products with standard delivery, a hosted platform like Shopify is hard to beat: you can open a store in days, and the platform handles payments, hosting and security. It is the right choice for many businesses, and we say so when it is.

    When a platform is the right choice

    • Your products fit the usual pattern of items with sizes, colours and stock
    • Delivery and taxes follow standard rules
    • You want to start selling this month and test demand
    • The monthly fee and the fee on each sale are small next to your margin

    When a custom store earns its cost

    A custom store makes sense when the way you sell is the thing a template cannot do:

    • Bookings, appointments or rentals with availability
    • Made-to-order products with options that change the price
    • Prices or delivery that depend on the client or the region
    • A catalogue that must stay in sync with your stock or accounting tools
    • Platform fees and apps that now cost more than the store earns

    Ownership and the cost over time

    On a platform you rent the store: the monthly plan, the paid apps and the fee on each sale add up as you grow, and moving away later takes work. A custom store costs more to build and less to run, and the code and the customer data are yours.

    Start small either way

    Whichever you choose, start with the part that brings in money: the catalogue, the checkout and the confirmation. A showcase website can also grow into a store later, once you are ready to sell.

    If your way of selling does not fit a template, that is the kind of store we build in our Ecommerce service.

    Questions

    Can I move from Shopify to a custom store later?

    Yes. Products, customers and order history can be exported and imported, and old links redirected so you keep your search traffic.

    Which payment provider do you use?

    Usually Stripe, connected to your own account so payments go straight to you.